After saleService

    As the forerunner of battery industry, based on the development strategy of research and development, sales and management, the company always understands the information of international battery industry, grasps the market trends, takes environmental protection, responsibility and focus as the core development power, takes integrity and customer first as the business philosophy, and provides professional, efficient and fast intimate services for customers. The company's management concept of people-oriented, equal respect, unity and cooperation, constantly innovate, develop together with customers in practice, and win-win cooperation.

    • Quick reaction

      Customers can contact us in a variety of ways to inform us of the required equipment services or questions. We will timely recommend equipment to customers, introduce equipment performance, plan equipment selection and a series of services.

    • Clear communication

      Through the early consultation, we can arrive at our production base through different means of transportation for on-the-spot investigation.

    • Reasonable plan

      Through our early communication with customers, we will issue equipment quotation and technical drawings indicating the configuration requirements in detail for the review of customers to prepare the cooperation contract.

    • Careful guidance

      We strive to provide customers with perfect after-sales service, establish after-sales service team, and form an effective management mechanism from installation, commissioning, maintenance, training and return visit.

    • Quick response

      Establish after-sales service files to ensure that after-sales service is traceable, parts are supplied in time and maintenance is effective.

    • Intimate visit

      In the later stage of equipment service, we timely respond to the customer's call, and if the situation is relatively simple for the products that need to be repaired, we can quickly solve and resume production through telephone guidance.

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    Technical support:SZTD